FAQ
Everything you need to know about sourcing from YANNUO Global. Can't find your answer? Contact our sourcing team directly.
What is your minimum order quantity (MOQ) and pricing structure?
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Our pricing is optimized based on order volume, packaging, and certifications.
• Standard Catalog MOQ: Typically 500–1,000 units. We also offer low-MOQ trial runs for market testing.
• Custom OEM/ODM MOQ: Projects requiring new mold creation start from 3,000 units.
• Tiered Volume Advantage: The larger the volume, the lower the unit cost. We proactively offer tiered discounts to maximize your profit margin.
What shipping methods and trade terms do you support?
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We globally support EXW, FOB, DAP, and DDP. Our logistics team will recommend the most cost-effective routing:
• Existing Logistics (EXW/FOB): We recommend EXW if you have your own forwarder, giving you full control over schedules and cash flow.
• One-Stop Solution (DAP/DDP): If you lack a forwarder, we provide a complete turnkey solution (pickup, customs, delivery). We guarantee only actual logistics costs are charged, with zero hidden markups.
How long does production and shipping take?
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• Standard Catalog Products: Typically ship within 15–30 business days.
• Custom OEM/ODM Orders: Require approximately 30–45 days, depending on mold complexity and order volume.
We provide a precise, detailed timeline alongside every official quotation to ensure your supply chain remains predictable.
How do you ensure product quality and what certifications do you provide?
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We deploy a rigorous 3-Step QC Process: (1) Raw material inspection, (2) In-line production monitoring, (3) Pre-shipment container loading supervision. Full inspection reports and photos are provided.
• Process Inspection Advised: Given international shipping volatility, we highly recommend in-line process inspections over waiting for physical samples.
• Certifications: We facilitate CPC, ASTM, and EN71 testing for market access. Certification costs are quoted separately and transparently—you never pay for unnecessary tests rolled into the product price.
Can I customize packaging, branding, or product formulations?
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Absolutely. We offer comprehensive OEM/ODM services tailored to your market positioning.
• Standard Support: Regular packaging, logo printing, and basic label adjustments are included in standard quotes.
• Advanced Solutions: For brand building, our design team helps create structural upgrades, full design redevelopment, and private label presentations aligning with your brand guidelines.
How do I get a quote and what is the purchasing workflow?
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Simply fill out our Contact form, or directly email yanhe@yannuoglobal.com with your specific models, target quantities, and delivery address. Our sales engineering team will deliver a comprehensive initial quote within 24 hours.
• Step 1 (PI): Once pricing and shipping are confirmed, we issue a formal Proforma Invoice.
• Step 2 (Deposit): A 30% deposit officially initiates production and material preparation.
• Step 3 (Balance & Dispatch): After final QC and before shipment, the 70% balance is cleared. We then release the full Bill of Lading (B/L) and documents for smooth customs clearance.
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